Frequently Asked Questions
Contact supportIs Treino Certo IA free?
Yes: Free includes unlimited basic tracking, 3 custom routines, 90-day history/charts, 1 AI redo / 30 days, week-only muscle balance, and ads on mobile. PRO unlocks unlimited history, month/year balance with comparison, readiness with % + ETA + detail, adaptive overload, warmup calculator, bilateral measurements, unlimited photos, full reports, and no ads.
How much is the PRO plan?
From R$ 14.90/month. Also quarterly (R$ 44.90), yearly (R$ 149.90), and lifetime (R$ 249.90). Store prices apply after launch. Today you subscribe in the web app.
Is there a free trial?
Yes: 7-day free trial on monthly, quarterly, and yearly subscriptions. Lifetime has no trial — one-time payment.
How do I cancel?
When the stores go live, via Google Play or the App Store. Today usage is in the browser. You keep PRO until the end of the paid period. Refunds follow store policies after launch.
How do I restore a purchase?
In the app, use Restore purchases / Customer Center on offer screens or manage subscription. Sign in with the same store account used for the purchase.
Does PRO replace a personal trainer?
No. It is a plan + tracking tool with AI. It does not replace a healthcare or fitness professional — consult one for injuries or medical conditions.
Can I train at home or with no equipment?
Yes. In anamnesis you set location and equipment (bodyweight, barbell, etc.). The library filters by equipment and muscle for what you have.
How do I delete my account?
In the app: Profile → account deletion options, or via the public account-deletion page. You can also email privacidade@treinocertoia.com.
Where can I download the app?
Google Play and the App Store are not published yet — both launches share the same coming-soon status. Until then, use Sign in / Use in the browser at app.treinocertoia.com.
